Terms of Service

Please read these terms carefully before using our services. By using The Diamond Store, you agree to these terms.

Last Updated: January 2025
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Agreement About Us Services Payment Delivery User Rules Prohibited Warranty Liability Legal
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Agreement to Terms
Your acceptance of our terms and conditions

Welcome to The Diamond Store (TDS)! By accessing our website, social media pages, or purchasing any product from us, you agree to be bound by these Terms of Service.

What This Means
When you buy from us or use our services, you're agreeing to follow these rules. If you don't agree, please don't use our services.
  • These terms apply to all customers and users
  • We may update these terms from time to time
  • Continued use means you accept any changes
  • You must be at least 18 years old to purchase
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About The Diamond Store
Who we are and what we do

The Diamond Store (TDS) is a premium digital subscription service provider based in Ganganagar, Rajasthan, India. We started in 2025 with a mission to make premium subscriptions affordable for everyone.

  • Business Name: The Diamond Store (TDS)
  • Location: Ganganagar, Rajasthan, India
  • Established: 2025
  • Services: Premium OTT & Digital Subscriptions
Our Promise
We provide genuine, working subscriptions at the most affordable prices with fast delivery and excellent customer support.
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Our Services
What subscriptions we offer

We offer a wide range of premium digital subscriptions including but not limited to:

  • Streaming Services: Netflix, Prime Video, Disney+ Hotstar, Zee5, Chaupal
  • Music Services: YouTube Premium, Spotify Premium, Apple Music
  • Productivity Tools: Canva Pro, CapCut Pro, LinkedIn Premium
  • AI Services: ChatGPT Plus, Claude AI, Perplexity AI
  • Cloud Storage: Google Drive with Gemini AI
  • Gaming: Steam Games, Xbox Game Pass, PlayStation Games
  • Software: Windows Activation Keys
Product-Specific Terms
Each product may have different terms (shared vs personal account, number of devices, etc.). Full details are provided before purchase and with your order.
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Payment Terms
How to pay for our services

We accept various payment methods to make purchasing easy and convenient for you.

  • UPI Payments: Google Pay, PhonePe, Paytm, BHIM, and all other UPI apps
  • Redeem Codes: Gift cards and redeem codes accepted
  • Bank Transfer: Direct bank transfer available on request
Payment Timing
Payment terms vary by product. Some products require full payment upfront, while others allow partial payment with the remaining 60% after delivery confirmation.

Important:

  • We NEVER store your payment information
  • All payments are final once the product is delivered and working
  • Currently, we only accept payments from India
  • International payments coming soon!
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Delivery Policy
How and when you receive your subscription

We pride ourselves on fast delivery! Here's what to expect:

Super Fast Delivery
90% of orders are delivered within 5 minutes of payment confirmation!
  • Standard Delivery: 90% orders within 5 minutes
  • Extended Delivery: 10% orders within 1-3 hours (during peak times)
  • Delivery Method: Via WhatsApp or Instagram DM
  • Delivery Contents: Login credentials or activation instructions

You will receive:

  • Login credentials (username/email and password)
  • Setup instructions (if needed)
  • Product-specific usage guidelines
  • Support contact for any issues
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User Responsibilities
Your obligations as a customer

As a valued customer, you agree to:

  • Provide accurate contact information (phone/email)
  • Use the subscription as per the product-specific guidelines provided
  • Not share your credentials publicly or with unauthorized users
  • Report any issues within the support period
  • Treat our support team with respect
Sharing Policy
Sharing rules depend on the product type. Some subscriptions are for personal use only, while others allow family sharing. Full details are provided with each product.
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Prohibited Activities
What you cannot do with our services

The following activities are strictly prohibited and may result in immediate termination without refund:

Do NOT Do These
Violation of these rules will result in account termination and you will not be eligible for any refund or replacement.
  • Password Changes: Do NOT change the password of shared accounts
  • Public Sharing: Do NOT share credentials on social media or public forums
  • Reselling: Do NOT resell or redistribute our subscriptions
  • Illegal Use: Do NOT use subscriptions for any illegal activities
  • Abuse: Do NOT abuse the service or attempt to hack/exploit
  • Multiple Claims: Do NOT make false claims for refunds
  • Automation: Do NOT use bots or automation tools
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Warranty & Support
Our guarantee and how we help you

We stand behind our products and provide support to ensure your satisfaction.

Our Guarantee
If your subscription stops working during the validity period (and it's not due to your violation), we will provide a replacement!
  • Working Guarantee: All subscriptions are tested before delivery
  • Replacement Policy: Free replacement if subscription stops working
  • Support Period: Full support during your subscription validity
  • Response Time: We aim to respond within 1-2 hours

How to Get Support:

  • Message us on WhatsApp: +91 9024487624
  • DM us on Instagram: @tdsofficial.store
  • Include your order details and describe the issue
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Limitation of Liability
What we are and aren't responsible for

While we strive to provide the best service, there are some things beyond our control:

We are NOT responsible for:

  • Service outages by Netflix, YouTube, or other platforms
  • Your internet connectivity issues
  • Account suspension due to your violation of platform rules
  • Changes in platform policies that affect the service
  • Device compatibility issues on your end
  • Issues caused by sharing credentials with others
Service Nature
We provide access to subscription services through various methods. The actual service is provided by the respective platform (Netflix, YouTube, etc.). We are not affiliated with these companies.

Maximum Liability: In any case, our maximum liability is limited to the amount you paid for the specific product.

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Governing Law & Disputes
Legal jurisdiction and dispute resolution

These terms are governed by the laws of India.

  • Jurisdiction: Ganganagar, Rajasthan, India
  • Governing Law: Laws of India
  • Dispute Resolution: We prefer to resolve disputes amicably through direct communication
Let's Talk First
Before taking any legal action, please contact us directly. We believe most issues can be resolved through friendly discussion.

Changes to Terms:

  • We may update these terms at any time
  • Changes will be posted on this page with a new "Last Updated" date
  • Your continued use after changes means you accept the new terms

Questions About Our Terms?

We're here to help! Reach out to us anytime.

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